Long Beach, California

Emergency Plumber in Long Beach, CA

Answered Around the Clock, Subject to Technician Availability | Gas Is a City Utility Here | The Rate Is Said Out Loud First | CSLB #1051553 | Se Habla Español

Shut the main valve first. Read the rest afterward. Ser Plumbing works the north and central districts, and the phone is answered at any hour. Whether a truck rolls tonight turns on what else is running, and you hear that on the call.

There is one Long Beach detail to learn on a calm day, because a bad night is the wrong time. Gas here is a city utility, so a gas smell sends you to a different number than the one most of Southern California would dial.

Call Now: (310) 953-3566 ↗ Call now(310) 953-3566

CSLB License #1051553Licensed, Bonded & Insured5.0 Google RatedRates Quoted Before DispatchSe Habla Español

Ser Plumbing service van on a Southeast LA County residential street

Excellent on Google5.0Verified customer reviews

No travel feeWithin 15 miles
of our Paramount shop

How it runs

The First Ten Minutes, and What Happens After You Call

If you smell gas: get everyone out, leave the door open behind you, touch no switches and no garage door opener, and from outside call the Long Beach Utilities emergency line on (562) 570-2140, or 911.

If water is running: close the fixture stop if there is one, then the main shutoff for the house. Know where that valve is before you need it.

If sewage is coming up: stop using every fixture in the building, including the ones that still seem fine, because each one adds to what is already backing up.

If water is near a panel, a fixed appliance, or a ceiling light, stay out of that area and leave it to a licensed electrician or the utility. We do not work on electrical.

Then call us, and say what is happening, whether the water is off, and who is in the building.

If the city has already been out to a gas call, say what they did and what they left shut off, because our work starts downstream of the meter.

We stabilize first. The permanent repair is priced afterward, as its own written scope.

What we cover

The Calls We Take After Dark

Burst and leaking supply lines

Water arriving somewhere it was never meant to, from a split line, a failed connector, or a fitting that has let go. → Burst pipe repair long beach

Sewage backing up into the building

Main line blockages that have reached the lowest fixture. Health first, diagnosis second. → Sewer line repair long beach

Water heater failures

A tank that has let go, a relief valve discharging steadily, or no hot water in a house with someone in it who needs it. → Water heater repair long beach

Gas piping downstream of the meter

Once the utility has made the situation safe, the piping downstream of the meter is a plumbing repair, permitted and pressure tested. → Gas line repairs

Complete loss of water to the building

No water at any fixture, which sits between a leak and an outage. Someone has to establish which before anything gets dug.

What we cover

What Actually Makes These Calls Hard

You cannot tell whether this is an emergency

Describe it and let somebody else make that call. Overstating it puts you into an after-hours dispatch you did not need; understating it puts you behind calls less urgent than yours.

You do not know whose problem it is

Gas past the meter, water past the meter, the private drain: three different owners, and on a Long Beach gas call the first is the city. You are told which one you have on the call.

You cannot find the valve

Say so on the call. It changes what gets brought and the order of events upon arrival.

You are a tenant, or the building is not only yours

Who authorizes the work and who the shutoff serves are two separate questions, and on a duplex or a small building the valve you can reach may not be the one that isolates your unit. Have the owner's number to hand.

Ser Plumbing plumber working on a residential supply line

The detail

In Long Beach, Gas is a City Utility

Long Beach owns and operates its own gas system, with roughly 1,900 miles of pipeline extending beyond the city boundary into Signal Hill and portions of surrounding cities. The meter on your wall is city property, as is the service line feeding it, and the emergency line for gas leaks is the city's own.

That meter is also the boundary of what a plumber may touch. Everything upstream is the utility's; everything downstream is customer piping, which is the side we work on, under permit and with a pressure test. At two in the morning, the distinction decides who you call first, and a gas call has no time to spend on the wrong party.

The same boundary governs earthquake shutoff valves, which come up constantly in a city that thinks about earthquakes. Long Beach Utilities takes a clear position: it neither requires nor endorses one. If a customer chooses to install a valve, it must be installed on customer-owned piping downstream of the meter, and the installation requires a city permit and an inspection. That is a published position, which is more than this question usually gets.

Pricing & response

Pricing & Response

Standard labor discounts apply to qualifying work: military and first responders, 10% up to $100; seniors 65+ and teachers, 5% up to $50; first-time customers, 10% on qualifying repairs, one per job. Commercial work is quoted per site.

ItemLong Beach pricing

Service call, residential, standard hours$89

Service call, commercial, standard hours$125

After-hours, weekend and holiday responseQuoted on the phone

What we cover

What You Know Before Anyone Arrives

The call starts with what you should be doing now

Before anyone takes an address, you are told what to shut, what to leave alone, and where not to stand. Some of these calls end with the situation held still by the person already in the building.

Some calls belong to somebody else

Gas upstream of the meter, anything electrical, and a utility outage all fall outside the scope of a plumbing license. You hear that on the phone, before anyone books a visit.

Stabilize first, price second

The first job is to stop the situation from getting worse. The permanent repair gets scoped and quoted afterward, in daylight where that serves you better.

The same license does the emergency and the repair

CSLB #1051553, a C-36 plumbing contractor. The person who stops the water is the person who explains what happens next.

The detail

The Saturday Errand That Changes the Bad Night

Those instructions assume you can find the shutoff at two in the morning. Test it on a Saturday. Find the water shutoff serving your building. It sits at the sidewalk meter enclosure or on the house side of it. Identify the one that belongs to the building, then turn it. Turning it is the point, because a valve no one has moved in years often needs a tool, and midnight is a poor time to find that out. Then locate the gas meter and follow the city's guidance rather than a plumber's, since that meter is city property and is not something you will be operating. Photograph both and send the pictures to everybody else in the building.

Ser Plumbing service work on a mid-century home

Service area

Emergency Plumbing in Long Beach and across SE LA County and North Orange County

Emergency plumbing response from our Paramount shop across the core service area: Paramount, Bellflower, Downey, Lynwood, South Gate, Compton, Bell Gardens, Bell, Walnut Park, Santa Fe Springs, Lakewood, Norwalk, Long Beach, Maywood, Artesia, Cerritos, and East Rancho Dominguez, plus Huntington Park, Cudahy, Pico Rivera, Whittier, Montebello, Signal Hill, Anaheim, and Garden Grove. No travel fee within 15 miles of Paramount.

Full coverage details at Service areas

FAQ

Long Beach Emergency Plumbing FAQS

Straight answers for Long Beach homeowners. Anything not covered here, just ask.

Ask us directly ↗

Ser Plumbing technician documenting findings on a service call

I smell gas. Who do I call in Long Beach?

The city, from outside the building, once everyone is out. Gas service here is municipal, so a private gas company is the wrong number. Long Beach Utilities publishes an emergency line, (562) 570-2140, and 911 is the alternative. Save it under Gas rather than the department name, because at two in the morning nobody scrolls looking for a department.

Can you install an earthquake gas shutoff valve?

Ask first what you want it to do. The utility's position and the permit that goes with it are in the section above. The part people are not told is what happens after it works: a valve of this kind latches closed and does not reopen on its own, so someone has to be at the property to reset it and relight what went out.

When will somebody actually arrive?

You get an estimate over the phone from someone who knows what else is running, and it is an estimate, not a promise. Ask for one thing on top of it: a call when a technician is actually on the way, so you are not standing at a window guessing.

Should I turn the water off myself?

Yes, if you can reach it safely and the water is moving. The thing worth owning before you need it is the tool. A valve inside a meter enclosure often takes a key rather than a hand, and they are sold wherever plumbing parts are. A valve that will not turn should be left alone and mentioned on the call.

Reviews

What Long Beach Customers Say

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Something in Long Beach coming apart right now? Shut what you can reach, then (310) 953-3566.

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